- Company
- An e-commerce company with 200+ staff
- Problem
- Order tracking, shipping, customer email and HubSpot updates were done by hand, so a routine process took close to an hour of someone’s time.
- Result
- About 1 hour2–3 minutesfor a routine manual process, once automated. Many now run with no one involved.
- Shopify
- HubSpot
- DHL
- FedEx
- Google Cloud
- React
- AI models
Order tracking
Orders followed from Shopify to delivery without anyone checking each one by hand.
Shipping
Shipments booked and tracked through DHL and FedEx, with updates flowing back automatically.
Customer email
Order and shipping emails sent from live data, with AI helping where it saved time.
HubSpot processes
Manual CRM steps automated, so records and follow-ups keep up with the store.
Custom automations
The daily operations work a growing e-commerce business runs, built in code where off-the-shelf tools fell short.
Migrations
Old systems moved to a modern stack, with their data carried across.